Troubleshooting Routes

Possible issues

• sms texts
• domain in sms
• Offer url
• sender ID
• Contacts
• mobile carriers
• Clicks bot filters, (checking log_critical_updates)

Ways to troubleshoot

• check split tests (for each attribute)
• validate with sms test if required
• Check with route vendors
• Open url in the sms (check if shortener domain blocked)