Troubleshooting Routes

Possible issues

  • sms texts
  • domain in sms
  • Offer url
  • sender ID
  • Contacts
  • mobile carriers
  • Clicks bot filters, (checking log_critical_updates)

Ways to troubleshoot

  • check split tests (for each attribute)
  • validate with sms test if required
  • Check with route vendors
  • Open url in the sms (check if shortener domain blocked)

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