Introduction
The following article will cover how with the comm.com platform you will be able to route each sms to the optimal cost/delivery route.
An SMS route is a pathway through which SMS messages are delivered from a platform to a customer's mobile phone.
graph TB Platform["Platform"] -->|Submits SMS| Routing["SMS Route"] Routing -->|Delivers SMS| Mobile["Customer Mobile Phone"]
graph TB Buyer[Platform team] -->|1. SMS sent via SMPP| SMS_account[SMS route] SMS_account -->|Belongs to| SC[SMS company] SC -->|2. Deducts balance| Buyer
Example:
- Platform team - your account on Comm.com
- SMS route - an account on Twilio, multiple routes can belong to one SMS company.
- SMS company - would be Twilio
FAQ
Which IP’s to whitelist
When receiving SMS from comm.com you will need to whitelist comm.com’s outbound IP’s :
128.140.65.106195.201.101.156
Connect Routes
Routing
The SMS routing process begins with the evaluation of a set of rules to determine the appropriate route for an SMS message. Initially, the system checks for a rule specific to the network brand. If no such rule is found, it then assesses based on the country. If neither of these criteria yields a rule, the system automatically determines the best route. This automatic determination can either find a suitable route or result in the SMS being dropped if no suitable route is identified. When a rule is found, whether through the network brand, country, or automatic determination, the SMS is then forwarded to the designated SMS supplier.